Hand & Stone Massage and Facial Spa is rapidly expanding providing massages, facials, and waxing services 7 days a week. We are looking for an experienced Spa Associate for the Columbia, MD location.

Hand & Stone is seeking a friendly and enthusiastic individual to fill the role of Spa Sales Associate. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.

Compensation: Hourly AND Bonus Commission

Spa Associate Responsibilities:
-Meeting membership sales goals (There is a 20% minimum requirement to sustain employment)
-Detailed knowledge of the menu of services
-Effectively communicate sales, promotions, and services options with clients
-Execute the daily operational tasks, day-to-day goals and priorities assigned by management.
-Uphold store cleanliness standards
-Scheduling appointments and balancing the daily schedule
-Communicating the continually changing schedule and operational needs with teammates

Spa Associate Qualifications:
-Capable of working flexible hours
-Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights.
-Experience with Millennium software a plus
-Critical thinking skills, including conflict resolution
-Excellent verbal and written communication skills
-A fast learner, with a positive attitude, and remain calm in fast pace environment
-Computer proficient (a knowledge of retail/appointment booking computer systems, a plus.)
-A strong team player with ability to work independently with minimal supervision
-Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
-Job Type: Part-time, 20-25 hours, nights and weekend availability a MUST!

Benefits We Offer:
– Hourly wage plus commissions and bonuses
– Flexible schedules
– Professional and safe work environment
– Employee discounts
– Employee rewards program/employee referral bonus
– Contests