Job Description
Full and Part-time available. Hourly wage + sales commissions.

*Evening & Weekend Sales Associates are needed.

DOES THIS DESCRIBE YOU?:

Experience with Spa/Salon sales, or membership/contract sales
Outgoing “people-person”, passionate about guest service
Excited and driven to be part of a high-performing team
Proven success in sales required; need to be able to sell the Hand & Stone Lifestyle Program
Passionate about health and wellness, and, in particular, the Spa Industry

OUR SPA, OUR TEAM

We are a beautiful new full-service spa located in Chamblee-Brookhaven, GA (inside the perimeter of Atlanta). Hand & Stone Massage and Facial Spa has over 300 locations nationally and is growing fast, including in GA. The shopping center has a number of high-traffic retailers/restaurants/service businesses, and has been recognized for its “Green” design principles. It is also readily accessible by foot/bike via a trail, by MARTA (as well as by car).

Our mission is to promote the long-term of health and wellness of our clients, to be a positive force in the local community, and to further the professional and personal development of our team.

Position Responsibilities:

Presenting and selling the Hand & Stone Lifestyle Program to all clients; sell gift cards
Providing superior customer service – greet clients as they enter the spa, check clients in and out efficiently and cordially and encourage them to add additional services
Answering the telephone and managing the appointment book
Communicating the needs of clients to therapists or estheticians
Performing follow-up and appointment confirmation calls to clients
Assisting with daily spa maintenance tasks, including filing paperwork, doing laundry, and light cleaning and organizing
Aiding Leadership Team in developing and implementing growth strategies for Hand & Stone

What We Offer:

Competitive hourly wage, with opportunity to earn commissions
Flexible schedules (full- or part-time positions available)
Growth opportunities; spa associate positions have historically been a path to management positions
Convenient in-town location, accessible by multiple modes of transport
Discounts with major service providers such as ABMP and Verizon

Job Requirements:

Strong self-motivated team player, keen to participate in a goal-driven environment
2-4 years spa/retail sales experience, salon/spa/health club experience preferred, but not required
Excellent customer service skills and work ethic; reliable and punctual
Able to work flexible days and hours, some nights and weekend hours required; punctuality extremely important
Excellent communication and interpersonal skills
Able to multi-task
Proficient in basic computer skills
Experience with the Millennium Point of Sale System or similar retail program highly valued
Professional manner, discretion and appearance
Willing to complete background check

Job Type: Full-time; part-time

Salary: Starting at $9.00 /hour

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