Spa Associate

‪Hand & Stone Massage and Facial Spa  – Great Hills, North Austin, TX

‪Full-time, Part-time

Looking for an energetic, reliable person to work for the front desk at our Great Hills Spa location.

We are looking for someone who is flexible with their schedule, dependable, professional, enthusiastic and motivated with excellent communication skills to join our team. The Spa Associate is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets and delivering an exceptional level of customer service. There are opportunities for growth and previous retail experience a plus! Please respond by including your resume.

 

PRIMARY RESPONSIBILITIES:
– Displaying excellent customer service skills
– Selling memberships, gift cards and upgrading services
– Experience in membership sales, retail, and/or experience in the beauty/wellness, fitness, or tanning industry is a PLUS+++
– Providing great service to members and guests by answering phone calls, setting appointments and greeting upon arrival
– Educating members and guests about spa services, products and policies
– Maintaining professional front desk and reception area
– Assisting in administrative tasks including scanning, and data entry of client records
– Assisting in maintaining cleanliness of therapy rooms and common areas and store room
– Various duties as assigned by Spa Management
– Attends and participates in all general and team meetings
– Maintains a polished a professional image
– Provides courteous spa tours

 

REQUIREMENTS:
– Sales and customer service experience
– Good computer skills with the ability to master new programs quickly
– Must be able to effectively communicate with members and guests about membership benefits, spa policies and procedures
– Work cohesively with others in a fun and fast paced environment
– WEEKEND and EVENING shifts are REQUIRED

 

WE PROVIDE:
– 401K
– Insurance Plans
– Free Training
– Flexible schedules
– Energetic and supportive family environment
– Competitive wages and multiple avenues for increased pay

 

Come join our team! We look forward to hearing from you!

‪If you are interested please e-mail your resume to recruiting.austin@handandstone.com

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